PRIVACY POLICY, GDPR & EU-U.S. Privacy Shield

EFFECTIVE AS OF Jan 01, 2018

Neuralys Corporation (collectively, "we", "our", "us" or "Neuralys Corporation") are committed to your privacy. This Privacy Policy describes how Neuralys Corporation collects and uses the personal information you provide on our Web site: www.neuralys.io. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We encourage you to read this Privacy Policy carefully when using the Site, or when providing information to us through the Site. You understand that by using the Site you are accepting our practices as described in this privacy statement.

Collection and Use of Personal Information

    We collect the following personal information from you:
  • Contact Information such as name, email address, mailing address, phone number
  • State Tax Reference Number
  • Unique Identifiers such as user name, account number, password
    • We use this information to:
  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications

  • Choice/Opt-Out

    We may use the information described above to send you a newsletter or other marketing communications. You may choose to stop receiving our newsletter or marketing communications at any time by following the unsubscribe instructions included in the newsletters or communications. Alternatively, you can opt-out of receiving such newsletters and communications by contacting us at info@neuralys.io.

    Information Sharing

    We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

      We may also disclose your personal information:
  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if Neuralys Corporation is involved in a merger, acquisition, or sale of all or a portion of its assets, provided, however, that you will subsequently be notified via email and/or via a prominent notice on our Sites of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.

  • Cookies and Other Tracking Technologies

    Technologies such as: cookies, beacons, tags and scripts are used by Neuralys Corporation and our affiliates, or analytics or service providers, such as our online customer support provider. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

    Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

    As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

    We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you. We use Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LS such as HTML 5 and Flash cookies to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

    We partner with third party sites to either display advertising on our Web site or to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.

    Links to Other Web Sites

    Our Site includes links to other Web sites whose privacy practices may differ from those of Neuralys Corporation. If you submit personal information to any of those sites, your information is governed by their privacy statements and Neuralys Corporation disclaims any and all liability or responsibility for the use of your information by these sites. Accordingly, we encourage you to carefully read the privacy statement of any Web site you visit. In order to make a purchase from us, you must use our shopping cart provider to finalize and pay for your order. Its privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information.

    Data Retention

    We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@neuralys.io. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Conditions of Use, Notices and Changes to Our Privacy Policy. By using this Site, you agree to the terms and conditions contained in this Privacy Policy. If you do not agree to any of these terms and conditions, you should not use this Site or any of Neuralys Corporation's benefits or services offered hereby. You agree that any dispute over privacy or the terms contained in this privacy statement will be governed by the laws of the Commonwealth of Florida. Any legal action or proceeding relating to this Privacy Policy or your access to or use of this Site shall be instituted solely in a state or federal court in the Commonwealth of Florida. You agree to submit to the jurisdiction of, and agree that venue is proper in these courts.

    Children’s Privacy.

    The Site and/or Service are not structured to attract children under the age of 13 years. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years. If we learn that we have collected Personal Information from a child under 13 years, we will delete that information as quickly as possible. If you believe that we might have any such information, please contact us at support@neuralys.io

    California Privacy Rights.

    California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to support@neuralys.io. Please note that we are only required to respond to one request per customer each year.

    Our California Do Not Track Notice.

    We do not track consumers over time and across third party websites and therefore do not respond to Do Not Track signals. We do not allow third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Site and/or the Service.

    Deletion of Content from California Residents.

    If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. If you wish to remove such content or Personal Information and you specify which content or Personal Information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you will not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.

    Security

    The security of your personal information is important to us. When you enter sensitive information (such as the State Tax Reference Number) on our partnership forms, we encrypt the transmission of that information SSL/TLS technologies. When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at info@neuralys.io. To review, delete or and update your personal information to ensure it is accurate, contact us at info@neuralys.io or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 5 days. For more information about Neuralys Platform security, please visit: https://www.neuralys.io/security or via mail at:

    Neuralys Corporation
    Attn: Security Inquiry
    10411 Motor City Drive, Bethesda,
    Maryland 20817,
    United States.

    EU-U.S. Privacy Shield Notice

    Neuralys Corporation complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Neuralys Corporation has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. Our Privacy Shield certification is available here.

    If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit: https://www.privacyshield.gov/

    1. DEFINITIONS.

    “Personal Data” means data that personally identifies or may be used to personally identify a person, whether directly or indirectly in combination with other data.
    “Customer”means a prospective, current, or former customer, or client of Neuralys Corporation.

    2. SCOPE.

    Neuralys Corporation participation in the Privacy Shield applies to the Personal Data that Neuralys Corporation receives from and processes on behalf of Customers of Neuralys Corporation located in the EU.

    3. PURPOSES OF DATA PROCESSING.

    Neuralys Corporation provides its Customers with a risk management tool designed to improve work processes and create an environment of transparency in the Customer's organization and facilitates a more efficient and intuitive way to manage teams and entire operations. Neuralys Corporation risk management tool is made available to its Customers on a software as a service (SaaS) basis (the “Service”).
    Neuralys Corporation will only process the Personal Data for the purposes our Service to the respective Customer. To fulfill these purposes, We may access the data to provide or offer the Service, to correct and address technical or service problems, or to follow instructions of Our customer who submitted the data, or in response to contractual requirements.

    4. ONWARD TRANSFERS OF PERSONAL DATA.

    We will not transfer Personal Information originating in the EU to third parties unless such third parties have entered into an agreement in writing with us requiring them to provide at least the same level of privacy protection to your Personal Information as required by the Principles of the EU-U.S. Privacy Shield Framework. We will only transfer Personal Information to cloud service providers who need the information in order to provide services to or perform activities on Our behalf. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-U.S. Privacy Shield, Neuralys Corporation is potentially liable.

    5. RIGHT TO ACCESS, CHANGE OR DELETE PERSONAL DATA.

    Data subjects have the right to access Personal Data about them, and in some cases to limit use and disclosure of their Personal Data. If you would like to request access to the Personal Data we have processed on behalf of one of the Customers, please contact info@neuralys.io and provide your name and contact information. Neuralys Corporation will refer your request to the Customer, and will support them as needed in responding to your request.

    6. REQUIREMENT TO DISCLOSE.

    Neuralys Corporation may be required in certain circumstances to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirement.

    7. PRIVACY SHIELD INDEPENDENT RECOURSE MECHANISM.

    In compliance with the Privacy Shield Principles, Neuralys Corporation commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Neuralys Corporation at: info@neuralys.io or by postal mail sent to:

    Neuralys Corporation
    Attn: Privacy Shield Inquiry
    10411 Motor City Drive, Bethesda,
    Maryland 20817,
    United States.

    Neuralys Corporation has further committed to refer unresolved privacy complaints under the EU-U.S. Privacy Shield Principles to JAMS, a non-profit alternative dispute resolution provider located in the United States to assist with the complaint resolution process. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint. The services of JAMS are provided at no cost to you.

    8. U.S. FEDERAL TRADE COMMISSION ENFORCEMENT.

    Neuralys Corporation is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) to ensure compliance with the EU-US Privacy Shield Principles outlined in this notice.

    9. ARBITRATION.

    Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may also be able to invoke binding arbitration when other dispute resolution procedures have been exhausted.

    GDPR

    On and after May 25, 2018, Neuralys Corporation shall comply with the Regulation 2016/679, the “General Data Protection Regulation” (“GDPR”) of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. The GDPR supersedes EU Data Protection Directive (also known as Directive 95/46/EC).

    Notification of Privacy Statement Changes

    We may update this privacy policy to reflect changes to our information practices. If we make any change in how we use your personal information we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

    Contact Information

    You can contact us by writing or mail us at the address below:

    Neuralys Corporation
    10411 Motor City Drive, Bethesda,
    Maryland 20817,
    United States.
    or email us info@neuralys.io

    Last updated: May 1st, 2018